Redygo Cancellation Policy

At Redygo, we understand that plans change. If you need to cancel your order before it ships, we're here to help!

When can I cancel my order?

You can cancel your order free of charge as long as it hasn't been shipped yet.

How to cancel my order:

There are two ways to cancel your order:

• Contact us: The fastest way to cancel your order is to contact our customer service team by phone at [Phone Number] or email at [Email Address]. Be sure to have your order number ready when you contact us.
• Cancel online (if applicable): If your order hasn't been processed yet, you may be able to cancel it directly through your account on our website (if this functionality is available).

What happens after I cancel my order?

Once we receive your cancellation request, we will confirm the cancellation and process any necessary refunds.

• Payment method: If you paid by credit card or debit card, the refund will be issued to the original card used for the purchase. Please allow [Number] business days for the refund to appear in your account.
• Wallet balance (if applicable): If you used your Redygo wallet balance to pay for the order, the funds will be credited back to your wallet immediately.

What if my order has already shipped?

Unfortunately, we cannot cancel orders that have already been shipped. However, you can still return the items according to our return policy (see link to return policy page).

Contact Us

If you have any questions about our cancellation policy, please contact us by phone at [Phone Number] or email at [Email Address].